Due to the global spread of COVID-19 pandemic, we understand that it is not possible to travel without worry. Many Royal Orchid Plus members who redeemed award travels may need solutions on how to manage award changes.

Royal Orchid Plus has prepared the online channel to assist you in all cases of your award travel procedures: reservation changes, ticket cancellation, mileage re-crediting, and validity extension of the expired Platinum & Gold Award as well as complimentary upgrade benefits click here for further information.

In addition of the online channel, you can also contact THAI ticketing offices worldwide or call THAI Contact Center in Bangkok at
+66 (0) 2 356 1111.